• FAQs

FAQs

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Frequently Asked Questions...

Do you deliver outside of Australia?

How much does delivery cost?

How long does delivery take?

What is Click & Collect

Can I return my order?

What payment methods do you accept?

Do I need to register before I place an order?

How do I track or view my orders?

I have forgotten my password

Frequently Asked Questions...

Do you deliver outside of Australia?

How much does delivery cost?

How long does delivery take?

Where can I click and collect my order from?

Can I return my order?

What payment methods do you accept?

Do I need to register before I place an order?

How do I track or view my orders?

How can I reset my password?

How do I change an existing order?

How do I contact UES about a missing component or incorrect order?

Can I change the details of a user profile once I’ ve registered?

Can I have more than one user for my business?

What trade account user types are available in the customer portal?

How do I reprint an invoice?


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Access your copy of the UES Hardwware Customer Portal User Guide

Download a copy of the UES Hardware Customer Portal User GuideThe UES Hardware Customer Portal Guide provides a detailed explanation on the primary functions available to guest profiles and registered casual user and trade account customers. From learning how to navigate the site, to bulk importing orders, our handy guide will support your through each of the functions of the customer portal. View or download a copy of the UES Hardware Customer Portal User Guide here for easy reference.

Customer Portal User Guide


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